The Mio App Platform, developed by Celstra, is an enterprise-grade digital commerce solution designed to power the operations of suppliers on Afya X. It providers wholesalers and manufacturers with advanced tools to streamline product management, track orders, manage payments, and gain actionable insights - all from a single, integrated system.

By leveraging the Mio App Platform, Afya X suppliers can operate more efficiently, reduce manual processes, and ensure that every order placed by buyers is fulfilled with accuracy, compliance, and speed.

Why the Mio Platform?

The platform is purpose-built for B2B commerce, making it ideal for Afya X suppliers. It supports multiple business models - whether you are selling directly to hospitals, pharmacies, or working through distributors.

With its modular design, suppliers can start with core features such as product and order management, and scale up with additional capabilities like advanced reporting, automated workflows, and integration with external systems.

Core Features for Suppliers

• CRM Tools - Manage business entities, customer relationships, hierarchies, roles, and permissions.
• Stock & Inventory Management - Track stock levels, manage multiple warehouses, and prevent shortages or overstocking.
• Order Tracking & Management - Receive and process orders in real time, update status, and ensure timely fulfillment.
• Payment Tracking & Management - Monitor transactions linked to Afya X wallets, settlement accounts, and automated disbursements.
• Invoicing Tools - Generate and manage invoices directly from the platform.
• Delivery tracking - Ensure transparency in product movement with end-to-end delivery updates.
• Promotions Management - Run targeted promotions or discounts to drive sales.
• Custom Reports - Generate, download, and share detailed performance and compliance reports.
• Integration with Payment & Accounting Systems - Synchronize transactions, settlements, and financial records for smooth operations.
• Data Import & Export - Bulk upload or migrate product data with ease.

Key Benefits to Afya X Suppliers

1. Efficiency with High ROI - Streamline operations, reduce duplication of work, and boost overall profitability.
2. Flexibility & Scalability - The platform grows with your business, handling thousands of SKUs, buyers, and transactions.
3. API-Driven Architecture - Seamless integration with Afya X systems, payment gateways, and third-party applications.
4. Security & Compliance - Enterprise-level security, data encryption, and compliance with PPB and data protection laws.
5. Actionable Insights - Access real-time analytics to inform product development, pricing, and distribution strategies.
6. Faster Deployments - Suppliers onboard quickly with minimal disruption to existing workflows.

How It Fits Into the Afya X Supplier Journey

1. Registration - The supplier creates an account on the Afya X supplier portal and undergoes verification against PPB licensing records.
2. Product Onboarding - Product data is uploaded into the Mio Platform, ensuring compliance with PPB standards.
3. Order Fulfillment - Once buyers place orders via the Afya X app, the supplier manages acceptance, stock confirmation, and delivery via the Mio Platform.
4. Payments & Settlement - Payments from buyers are guaranteed through Afya X wallets, tracked in the Mio Platform, and disbursed automatically by our payment service provider (PSP).
5. Reporting & Insights - Suppliers generate compliance, financial, and performance reports to optimize operations.

Conclusion

The Mio App Platform is the backbone of supplier operations on Afya X, ensuring efficiency, compliance, and scalability. It equips suppliers with enterprise-level tools to manage the full trading lifecycle - from registration and catalog management, to order fulfillment, payments, and reporting.

By integrating the Mio App Platform into their workflows, Afya X suppliers gain a competitive edge in digital commerce, while maintaining compliance with Pharmacy and Poisons Board (PPB) standards.